Terms of service

Welcome to VPSInstall. By accessing or using our services, you agree to the following terms and conditions:

1. Coin Balance and Expiry

  • Users must top up coins in their VPSInstall account to use the installation service.
  • Each top-up creates a separate coin balance with its own expiry date.
  • Coins from each top-up are valid for 12 months from the date of that specific top-up.
  • After 12 months, any unused coins from that top-up will automatically expire and cannot be refunded or transferred.
  • Coins are used in the order of earliest expiry first (FIFO: first-in, first-out).

Example: You top up 300 coins on January 1st — these expire on the next January 1st. Later, you top up 4000 coins on February 1st — these will expire the following February 1st, regardless of the earlier balance.

2. Coin Deduction Per Installation

  • One successful installation will deduct a fixed number of coins from the user’s account.
  • VPSInstall is not responsible for incorrect configurations or misuse that leads to failed installations.

3. Refund Policy

  • Refunds are only available within 7 days of your first-ever coin top-up.
  • Users with multiple top-ups are not eligible for refunds.
  • Only unused coins from the first-ever top-up are refundable.
  • All transaction fees are the user’s responsibility and will be deducted from the refund amount.

4. VPS Compatibility

VPSInstall only supports Virtual Private Servers (VPS) that use KVM (Kernel-based Virtual Machine) virtualization.

  • VPS using other virtualization technologies such as OpenVZ, LXC, Virtuozzo, or container-based virtualization are not supported.
  • Users must verify that their VPS uses KVM before using the installation service.
  • No refunds will be issued for failed installations resulting from incompatible VPS types.

5. Support Scope

  • VPSInstall only provides support related to the OS installation process.
  • We do not offer support for:
    • System usage
    • Software configuration
    • Troubleshooting the newly installed operating system

6. Operating System Licensing

  • Operating systems installed via VPSInstall are not pre-activated.
  • Users are solely responsible for purchasing and activating their own valid licenses.

7. Disclaimer

7.1. Data Loss

All data on the VPS will be permanently deleted during installation.
VPSInstall is not responsible for any data loss resulting from the installation process.
Users should back up all important data before proceeding.

7.2. VPS Locked by Provider

Some VPS providers do not allow custom OS installations.
Users must check their provider's policies before using VPSInstall.
We are not liable for any VPS lockouts or restrictions imposed by third-party providers.

7.3. Activities on VPS

VPSInstall provides tools for OS installation only.
We are not responsible for any activity carried out by users on their VPS after installation, including but not limited to:

  • Unauthorized software use
  • Hacking or abuse
  • Spam or other illegal actions

7.4. Software Licenses and Copyright

VPSInstall does not distribute licensed software or activation tools.
All operating system images are unactivated and provided for installation purposes only.

Users are entirely responsible for:

  • Acquiring legitimate software licenses
  • Activating installed software in accordance with publisher terms
  • Complying with all local and international copyright laws

By using VPSInstall, you acknowledge that all legal responsibility regarding software and content usage lies with you.

7.5. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without any warranties or representations, express or implied.
This includes but is not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement

VPSInstall does not guarantee that:

  • The service will meet your expectations
  • The installation process will be error-free or uninterrupted
  • Any installed OS will function flawlessly

Any files downloaded or actions taken using VPSInstall are at your own risk, and VPSInstall is not liable for any damage or data loss resulting from your usage.